If you manage a tour company, you know how important it is to have good tour booking software. But with so many options out there, how do you choose the right one? Keep reading for tips on choosing the right booking software for your business.
Choose a budget
When deciding on a budget, there are a few factors to consider. The software can range from free downloads to expensive programs with monthly fees, so you’ll need to spend some time evaluating your budgetary limits. The first thing to consider is the size of your business. Is your company just starting, or is it well-established? If you’re just starting, you’ll want software that’s easy to use. These are typically more cost-effective, as they offer fewer features. However, the implementation process is more streamlined and straightforward so that you won’t disrupt your business with a simple platform change. Well-established companies may want more complex software that can handle a more significant number of bookings at once. These tend to be pricier—especially for enterprise businesses. However, the cost is worth it when considering the robust features and customer service.
Evaluate the features you need.
When looking for booking software, it’s important to determine the features that are important to you. For example, do you need software that can handle online bookings? Or do you need a system to manage your inventory and track sales? Many platforms do both, so keep that in mind if you plan to grow your tour business. After you have determined the features you need, then you can start comparing different software programs. Look for programs that offer a trial or demo so that you can test out the features yourself. You may find yourself wanting a feature you didn’t think you needed.
Consider the type of tours you offer.
Each year, 35 percent of American families plan vacations 50 miles or more from home, and all of them are likely eager for all-access tours and easy booking. With that in mind, it’s crucial to meet your customers’ needs before settling on a platform. Some software is specific to certain types of tours, such as travel or adventure tours. These can range from multi-day hikes to air and water tours. If you offer multi-day tours, be sure to partner with a software program with generous booking features. If you provide exploration tours, you can narrow down your options further. Others are more general and can be used for various tour types. These are ideal for local food tours, short exploration sessions, and tours of businesses. If you’re not sure what type of software you need, take some time to research different options and read reviews from other businesses that have used them.
Compare several platforms and choose the best option.
Once you understand your budget and the type of software you’re looking for, it’s time to evaluate the different options and find the one that is right for your business. The first thing you need to do is compare features. The software you choose should be able to handle all of the tasks related to booking tours, including creating itineraries, managing reservations, and processing payments. It should also be easy to use so that you and your staff can manage bookings quickly and efficiently. Narrow down your options and eliminate the platforms that don’t meet your requirements.
Another important consideration is the cost of the software, which is especially important if you’re on a tight budget. Make sure you know any hidden costs, such as licensing fees or annual subscriptions. You also want to ensure that the software is compatible with your computer system and has been tested with various browsers. Customer service is another important factor to consider when choosing tour booking software. Make sure that the company provides good support if you have any questions or problems using the software. You should also be able to test out the software before purchasing it to ensure it meets your needs. Once you’ve evaluated your options, choose a platform and begin the implementation process.
As more people understand the importance of guided tours, you’ll notice increased sales with tour booking software. When choosing a tour booking software, it is important to consider all the features and options available to make sure the software fits the specific needs of your business. The right software can help streamline the booking process, improve customer service, and increase sales.